Family Coaching FAQs

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How much time should there be between sessions?

Every family is unique. Generally, we recommend a gap of two to three weeks between each coaching session, but this depends on the needs of the family.

Do children attend the sessions? What about young babies/siblings?

Family Coaching is for you to attend without your child/children present. This provides the space required to focus on the specific needs and challenges within each family, without the conversation being overheard. The coaching rooms are not specifically set up to be ‘child-friendly’ either, so we ask that care is arranged for your children to maximise the potential of the session. Nursing babies are very welcome.

What if I can’t afford the fee?

We have endeavoured to set the fee at a reasonable rate so that it is accessible to families. If finance is an issue, we ask parents to contact us. There is some funding available to subsidise this fee. WINZ or Oranga Tamariki clients may be eligible for funding to cover coaching sessions. Contact your case manager or social worker for more information.

What hours are the Family Coaches available?

The Family Coaches are available at various times Monday to Thursday during business hours. We are not a crisis service. Visit Healthpoint’s Social Services Directory or the Mental Health Foundation’s helpline directory for more information on suitable health providers in your area. If you need to talk now, contact Need to Talk: free call or text 1737 any time for support from a trained counsellor.

Is this counselling?

No, the coaching service provides advice specifically for parenting related challenges. This is more of a mentoring based approach and gives you practical parenting ideas and strategies to implement in your home. We can recommend counsellors and other services if this is more appropriate.

Is Family Coaching confidential?

All your information, whether written or verbal, will be held in the strictest confidence unless your safety, or the safety of others, becomes an issue. Every effort will be made to discuss this with you prior to any action being taken.

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